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Home > Limited Warranty

Limited Warranty

Limited Warranty

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PHOTONICAN products are warranted against manufacturer defects to the original owner from the date of original purchase for a period of 5 years. In the event of defective materials or workmanship, PHOTONICAN will replace or repair the product using the appropriate new or reconditioned parts, at its option.

In the first two (2) years after purchase, the cost of shipping, repairs, and parts are the sole responsibility of the PHOTONICAN.

After two (2) years and up to five (5) years from the original date of purchase, the customer will be responsible for the cost of shipping and repairs. PHOTONICAN will be responsible for the cost of parts. 

After five (5) years PHOTONICAN will offer repair services or parts as long as parts are available; the cost of shipping, repairs, and parts after five (5) years are the sole responsibility of the customer. Shipping of defective products to PHOTONICAN is the sole responsibility of the customer.

In the case that the company decides to replace the entire product, the date of the limited warranty shall apply to the replacement from the date of the purchase of the initial product for five (5) years.

The Warranty does not apply to damage resulting from, but not limited to, improper care, housing that has been opened, misuse, exposure to caustic or corrosive chemicals including but not limited to fumes caused by burning sulfur, or normal wear and tear, which includes but is not limited to 5% or less of LEDs not lighting, improper installation, or failure to provide reasonable and necessary maintenance, improperly packaging and shipping the light back to PHOTONICAN, etc.

PHOTONICAN reserves the right to modify or discontinue this Limited Warranty without notice provided that any such modification or discontinuance will only be effective with respect to any LED Products purchased after such modification or discontinuance. 


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